In Delivrd, you can manage inventory either at a single location or at multiple locations. This user guide considers both single-location and multi-location inventory management processes. For more information about how to set up inventory management at multiple locations, see Setting Up Multi-Location Inventory Management.


There are two types of inventory in Delivrd: regular and damaged. These two types reflect the actual condition of your products: regular inventory can be used for order fulfillment, while damaged products should be either sent to your supplier for repair/replacement, or thrown away.


speech_balloon_answer.pngNote: To manage the damaged inventory, you should select the Manage damaged stock checkbox in system settings.



To have a clearer understanding of how single-location, multi-location, and damaged inventory management is reflected in Delivrd, see the following table:


Process

Single location

Multiple locations

Damaged stock

Reflection in Delivrd

Receiving the ordered products

Yes

Yes

Yes

Inbound Processing > Replenishment Orders > any order with the Released status > Actions > View > Actions > Receive Order Products > Receive > Details form. The Location and Damaged Quantity fields are visible if you activated the corresponding options in Settings.

Issuing the ordered products

Yes

Yes

Yes

Outbound Processing > Sales Orders > any order with the Released status > Actions > View > Actions > Issue Order Products > Issue Products > Details form. The Location and Damaged Quantity fields are visible if you activated the corresponding options in Settings.

Viewing the inventory list

Yes

Yes

Yes

Products & Inventory > Inventory List. The Location and Damaged Qty columns are visible if you activated the corresponding options in Settings.

Counting inventory

Yes

Yes

Yes

Products & Inventory > Inventory List > any product > Actions > Count. The Location and Damaged Quantity fields are visible if you activated the corresponding options in Settings.

Issuing/receiving inventory

Yes

Yes

N/A

Products & Inventory > Inventory List > any product > Actions > Issue/Receive. The Location field is visible if you activated the corresponding options in Settings.

Transferring inventory between several locations

No

Yes

N/A

Products & Inventory > Inventory List > any product > Actions > Location Transfer.

Viewing transaction history

Yes

Yes

N/A

Products & Inventory > Inventory List > any product > Actions > Transaction History. The Location column is visible if you activated the corresponding options in Settings.


And now let’s take a look at each of these processes in more detail.


Inventory in Inbound Processing


Inbound processing starts with a replenishment (purchase) order, where you order products from your suppliers. When you receive the ordered products, you can examine the quality of each piece and receive it either as regular inventory or as damaged inventory, based on its quality. Either way, when you receive products, stock levels are increased by the quantity that was received. If you manage your inventory at multiple locations, you can also select the inventory location where the products should be received.


speech_balloon_answer.pngNote: The Location field will be visible only if you select the Multiple Inventory Locations checkbox in system settings. The Damaged Quantity field will be visible only if you select the Manage damaged stock checkbox in system settings.



Inventory in Outbound Processing


When you pick, pack, and ship products to fulfill your sales orders, inventory levels are decreased according to the quantity that was shipped. You can ship only regular inventory, not damaged inventory. When you issue the ordered products, you can examine the quality of each piece. Either way, when you issue products, stock levels are decreased by the quantity that was issued. If you manage your inventory at multiple locations, you can also select the inventory location from which the products should be issued.


speech_balloon_answer.pngNote: The Location field will be visible only if you select the Multiple Inventory Locations checkbox in system settings. The Damaged Quantity field will be visible only if you select the Manage damaged stock checkbox in system settings.


Every time when a new sales order is created in Delivrd, the system checks if there is enough available stock to complete the order. If you process several orders together, Delivrd will calculate the quantity that is required to complete all these orders. If an inventory shortage is identified, it will mark these orders.


If you manage damaged inventory, you can examine the quality of each piece when issuing the products and specify the damaged inventory that should not be shipped. Either way, when you issue products, stock levels are decreased by the quantity that was issued.


Inventory List


This page lists all products, regular inventory and damaged inventory quantities, and the replenishment quantity.


speech_balloon_answer.pngNote: The Location column will be visible only if you select the Multiple Inventory Locations checkbox in system settings. The Damg. Qty. column will be visible only if you select the Manage damaged stock checkbox in system settings.


Replenishment quantity refers to quantity that was ordered from suppliers but has not been received yet. It means that it is either awaiting shipment from the supplier or was already shipped and is on its way.


Safety Stock


When creating a new product in Delivrd, you have to enter a safety stock quantity. When inventory levels fall below the safety stock quantity, quantities on the Inventory List page are marked with red color. You then need to replenish your inventory, usually in the form of a replenishment order from your supplier.



Delivrd_LowStock.jpg



Negative Stock

Delivrd allows your inventory level to go negative. It means that inventory quantity can be less than 0. Negative stock can occur only if you have not managed your inventory properly. For example, if you received to stock 3 pieces but you actually got 5 pieces from your supplier, when you ship the forth (4) piece, Delivrd will show a negative stock of 1 piece (-1).


If you have negative stock, you should immediately count your inventory so that Delivrd reflects the actual available product quantities.


Inventory Count


Inventory count is the most basic inventory transaction. When you are counting your inventory, you are entering the current quantity of available inventory. A healthy inventory management practice is to count inventory on a regular basis: daily, weekly, monthly, etc.

Inventory count is useful in the following situations:


  • Initial entry to inventory: When you first start using Delivrd for your inventory management processes, you need to update Delivrd to reflect the actual, physical inventory that exists in your inventory locations.
  • Inventory update: For many reasons, inventory quantity that is managed by Delivrd might not be the same as the actual quantities that you have on hand.


You can count inventory for a single product or choose to count some or all of your products. To count inventory, do the following:


  1. In the navigation bar, click Products & Inventory > Inventory List.
  2. In the inventory list, locate the required inventory record, and then click Actions > Count.

  3. Update the quantity that actually exists for this product. If you manage your inventory at multiple locations, you should update this quantity for all locations.


speech_balloon_answer.pngNote: The Location field will be visible only if you select the Multiple Inventory Locations checkbox in system settings. The Damaged Quantity field will be visible only if you select the Manage damaged stock checkbox in system settings.





Issue/Receive Inventory


You can use the Issue/Receive inventory feature either to receive inventory (for example, from a supplier or product returns) or to issue inventory – issue to scrap, to sales order, or any other issue scenario.


To issue or receive inventory for a specific product and, if you manage inventory at multiple locations, at a specific location:

  1. In the navigation bar, click Products & Inventory > Inventory List.
  2. In the inventory list, locate the required inventory record, and then click Actions > Issue/Receive.

  3. On the page that opens, select either Receive To Inventory or Issue From Inventory under Transaction.


speech_balloon_answer.pngNote: The Location field will be visible only if you select the Multiple Inventory Locations checkbox in system settings.




    1. In the Quantity field, enter the number of items that should be either received to inventory or issued from inventory.
    2. Click Save.
    3. In the inventory list, check the updated inventory levels under Quantity.

  1. Location Transfer

    This inventory transaction allows you to move a product inventory from the issuing location to the receiving location. To perform the location transfer, do the following:

  1. In the navigation bar, click Products & Inventory > Inventory List.
  2. In the inventory list, locate the inventory record of the issuing location, and then click Actions > Location Transfer.
  3. On the Transfer Between Locations page, select the receiving location from the To Location list.
  4. In the Transfer Quantity field, enter the number of inventory items that you are going to transfer.
  5. Click Save.

Transaction History


Transaction history displays each inventory transaction (goods receipt, shipment to customer, inventory count, return, etc.) together with its date, quantity, and impact on overall inventory.


To view the log of all transactions for a specific product, do the following:

  1. In the navigation bar, click Products & Inventory > Inventory List.
  2. In the inventory list, locate the required inventory record, and then click Actions > Transaction History.

The Transaction History tab displays the following data:

  • Type: Types of inventory transactions, such as Initial Inventory Count, Inventory Count, Replenishment Order, or Sales Order. Each transaction type has a different impact on inventory quantities.
  • Order Number: Relevant number of a replenishment order or sales order with a link to the order details. If the transaction is not related to an order, this column is blank.
  • Location: Inventory location where the transaction was made.


speech_balloon_answer.pngNote: The Location column will be visible only if you select the Multiple Inventory Locations checkbox in system settings.

  • SKU: Stock keeping unit number of the product that participated in the transaction.
  • Name: Name of the product that participated in the transaction.
  • Quantity: Number of inventory items that were either received from a supplier through a replenishment order or issued from stock. In an inventory count transaction, the quantity displays the actual quantity that was counted.
  • Inv. Change: Number by which the inventory is either reduced or increased, depending on the transaction type. In an Inventory Count transaction, the inventory change displays the difference between the quantity before the count and the quantity after the count.
  • Cum Qty: Inventory quantity after the transaction is completed. It describes the actual quantity progress over time.